REMOTE SUPPORT

Let’s get connected.

KOB Tech uses AnyDesk to provide secure remote technology support. Follow the steps below when your technician asks you to begin a remote session.

STEP 1

Download AnyDesk

Choose your operating system below.

01

Download AnyDesk

Use one of the buttons above to download the appropriate version for your computer.

02

Open the downloaded file

Launch AnyDesk after the download completes.

03

Install AnyDesk

Select Install AnyDesk on this device. You may uncheck AnyDesk Printer if you do not need it.

04

Approve the installation

If Windows asks whether you want to allow the app to make changes, choose Yes.

05

Find your address

Locate the AnyDesk address shown in the application. It will be a numeric code.

06

Give the code to your technician

Provide your AnyDesk address only to the KOB Tech technician assisting you and wait for instructions.

Security reminder

Do not provide remote access to someone you do not recognize. KOB Tech will only request remote access when working directly with you.